# Urgent International Document Delivery

zap! connects senders who need to urgently deliver a document to another country with travelers flying the same route.

## How it works
- Create an order — Provide pickup city and the address, your preferred pickup time and contacts for the courier.

- Hand Over Documents — We’ll collect your package, verify its content, and pack it securely.

- Wait for delivery — Our courier will pass your package to a verified traveler for delivery to the destination city. You can track its status in the app or through our support chat.

- Receive your package — Traveler brings it to the destination city and our courier delivered it directly to the recipient. 


## Why us
- Fast — zap! arranges international door-to-door document delivery within 1–2 days
- Comfortable pricing — Shipping with zap! costs less than traditional courier and postal services. Choose the next available traveler at a fixed price, or set your own budget and we’ll present your offer to travelers.
- Safe & Confidential — Unlike arranging delivery with strangers online, zap! verifies every traveler before they can use the platform. Your documents are securely packed in double-layer protective packaging with tamper protection and safeguards against bending and other damage.
- Hassle-Free — Our courier picks up your documents from your preferred location and delivers them directly to the recipient at a convenient time — door to door. Track your shipment in real time, and rely on our support team for tailored solutions to special requests—something that traditional postal services, where your document is just one of a million, cannot offer

## Reviews
Customer reviews are available on the main page and Google profile.
https://zap.ae/en

## App
- App Store: https://apps.apple.com/ae/app/zap/id6793613447
- Google Play: https://play.google.com/store/apps/details?id=app.zap.com
- Web app: https://zap.ae

## FAQ
- Can I only send to Moscow or Dubai? — We’re continuously expanding zap! to new cities and countries. If you need to send documents to a destination not yet covered, please contact our support team. We’ll be happy to find the best solution.
- How much does delivery cost? — Express delivery costs RUB 7,490 or AED 299. We also offer an Economy option, where you set your own price. The higher the price, the faster travelers are likely to accept your request
- How much will it cost if my shipment is more than 500 grams? — The delivery price depends on the weight of your shipment. • Shipments weighing 500 g to 1 kg are charged at 1.5× the rate. • Shipments weighing 1 kg to 2 kg are charged at 2× the rate. • For shipments over 2 kg, pricing is calculated individually.
- How can I pay for my delivery? — You can pay for your order directly in the app using a Russian or international bank card, depending on the currency selected for your order. If you need to change the payment currency, please contact us. To pay for your order, open the My Orders section in the bottom menu and tap Pay next to your order.
- Can I send personal belongings (electronics, medications, valuables, jewelry, or luggage)? — Unfortunately, these items cannot be shipped. You can send documents, keys, cards, and other small items that have no significant monetary value.
- Will my documents definitely be safe? They’re very important. — Transporting important documents is our specialty. We carefully pack every  shipment to protect your documents from accidental damage, bending, or exposure to liquids during transit. We verify the identity of both senders and travelers to provide a secure and reliable delivery process. You also can choose the Valuable Shipment option. If something happens to your documents during delivery, you will be compensated according to the declared shipment value.

## Contacts
- Email: hello@zap.ae
- Telegram: https://t.me/zap_ae
- WhatsApp: https://tinyurl.com/zapzapae
- Max: https://max.ru/zap

## Key URLs
- HTML: https://zap.ae/en
- Markdown: https://zap.ae/en.md
- Terms: https://zap.ae/terms-and-conditions.pdf
- Privacy: https://zap.ae/privacy-policy.pdf

Moscow - Dubai. Swift delivery within 1-2 days. 
Reliable. Convenient. Confidential.